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Receive complimentary home delivery on orders over $100
NZ Post are currently experiencing delivery delays within Auckland. We recommend utilising our Click & Collect delivery option where possible.
All stores are now open nationwide. READ MORE

FAQ

  • Yes, our friendly in store teams are able to place your furniture order for you at the counter in store. Please ask our team for assistance when visiting.

  • All furniture pieces sold are a final sale and cannot be returned for a refund or credit for change of mind, so please choose carefully. In the instance that your item is faulty please contact our Customer Service team directly to discuss further.

  • We currently do not hold display pieces in all of our stores. Please contact our Customer Service team directly to arrange a potential viewing.

  • From dispatch please expect your order to take 7-10 working days for delivery.

    Please note that some furniture items are shipped directly from our furniture wholesale partners.

    All furniture items require signature upon delivery and request that any faults or damages are raised with our Customer Service team with 24 hours.

  • As furniture items vary in sizing, different shipping costs are incurred. Pricing is listed on the individual product pages and also summarised below.

    Medium Oversize (Chairs + Bedside Tables) - North Island $30

    Medium Oversize (Chairs + Bedside Tables) - South Island $45

    Large Oversize (Headboards + Screens + Drawers) - North Island $85

    Large Oversize (Headboards + Screens + Drawers) - South Island $100

    Note rural deliveries may incur an extra delivery fee in addition to the above.

    Please note that our complimentary shipping for orders over $100 cannot be applied to furniture purchases.

    Furniture can only be purchased and shipped within New Zealand.

  • There is limited availability per piece so our stock levels are constantly adjusting to display accurate levels. If an item is unavailable at the time of your search, please check for the listed expected re-stock date on the product page or contact our Customer Service team directly for more information.

  • Someone from our Customer Service team will contact you directly after receiving your order to confirm delivery, and charge the furniture delivery fee. If you have not heard from us within 1-2 days of placing your online order please contact us directly.

  • Please note that unfortunately there are no loyalty points awarded on furniture purchases.