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Our Battersea store is open and our team are ready to welcome you with safety precautions in place Read more
20% off Duvet Cover Sets and Matching Pillowcases* Online & In Battersea. Ends Midnight Monday 25th October* Read More

FAQ

  • Social Distancing

    We will do our best to limit the number of people who can be in our store at a time, to three. This means there is plenty of room for you to browse and maintain the recommended social distance to be safe.

    Hand Sanitiser

    We have a hand sanitising station at the front of our store for customers to use on entry and more available at the counter. Our team have separate hand sanitiser which they use regularly.

    Face Coverings

    Our staff who are not fully vaccinated will continue to wear face masks when serving in store. We encourage our customers to do the same however, following government guidance face masks are no longer a requirement for shopping in our store. We have reusable cotton face masks available to purchase both online and in store. View here.

    Clear Signage

    We have provided floor markings to show customers where to stand to maintain the recommended physical distance. And we are clearly displaying all current COVID19 guidelines on hygiene and social distancing.

    Shopping safely

    It is difficult not to touch and feel our gorgeous collections, but we are asking our customers to avoid handling our product where possible, as an extra precaution.

    Fitting Rooms

    Our fitting rooms are open again for you to try on our beautiful nightwear. For your peace of mind, our team disinfects the fitting room after each use and steams any clothing before it's returned to the shop floor. If you prefer not to try on instore, our friendly team are happy to help you with sizing recommendations for our nightwear. We are happy to exchange your nightwear purchase to make sure you get the right fit.

    Cashless Payments

    When it is time to pay, we are only accepting contactless or card payments to ensure minimal physical contact.

    Store Cleaning & Hygiene

    We are cleaning all high touch surfaces several times a day with an antibacterial disinfectant. Our team use hand sanitiser and wash their hands often.

    We look forward to seeing you in our beautiful Battersea store soon. If you have any questions, one of our friendly team will be happy to help you. Contact us here

  • Our Battersea Store remains open following all government guidelines. See our store opening hours here.

    In Store Safety Precautions

    We are taking all recommended precautions to make sure our customers and team remain safe while browsing and shopping with us. You can read about these below.

    Contactless Shopping

    If you’d prefer to shop from the comfort of your home, you can view our beautiful range online, with contactless delivery available.

    Alternatively, please contact our Battersea team direct to arrange a contactless Click & Collect delivery slot.

    Contact Us.

    We would like to thank you again for generosity in supporting our business over this time and look forward to seeing you in our beautiful store very soon.