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Our Battersea store is now open and our team are ready to welcome you with additional safety precautions in place. Read more

FAQ

  • We are very excited to announce that our Battersea store will be open again from 10am, Monday 12th April. See our store opening hours here.

    In Store Safety Precautions

    We are taking all recommended precautions to make sure our customers and team remain safe while browsing and shopping with us. You can read about these below.

    Contactless Shopping

    If you’d prefer to shop from the comfort of your home, you can view our beautiful range online, with contactless delivery available.

    Alternatively, please contact our Battersea team direct to arrange a contactless Click & Collect delivery slot.

    Contact Us.

    We would like to thank you again for generosity in supporting our business over this time and look forward to seeing you in our beautiful store very soon.

  • Social Distancing

    We have limited the number of people who can be in our store at any time, to three. This means there is plenty of room for you to browse and maintain the recommended social distance to be safe.

    Hand Sanitiser

    We have a hand sanitising station at the front of our store for customers to use on entry and more available at the counter. Our team have separate hand sanitiser which they use regularly.

    Face Coverings

    In line with current guidelines, we are providing free disposable face masks for you to wear when you enter our store. We have reusable cotton face masks available to purchase both online and in store. View here.

    Clear Signage

    We have provided floor markings to show customers where to stand to maintain the recommended physical distance. And we are clearly displaying all current COVID19 guidelines on hygiene and social distancing.

    Shopping safely

    It is difficult not to touch and feel our gorgeous collections, but we are asking our customers to avoid handling our product where possible, as an extra precaution.

    Fitting Rooms

    Our fitting rooms are closed for the moment, but our friendly team are happy to help you with sizing recommendations for our nightwear and exchanges are possible.

    Cashless Payments

    When it is time to pay, we are only accepting contactless or card payments to ensure minimal physical contact.

    Store Cleaning & Hygiene

    We are cleaning all high touch surfaces several times a day with an antibacterial disinfectant. Our team use hand sanitiser and wash their hands often.

    We look forward to seeing you in our beautiful Battersea store soon. If you have any questions, one of our friendly team will be happy to help you. Contact us here