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Join our team

Are you passionate about bed linen, inspired by interiors, understand the importance of sustainability and love great design? Welcome home.

We are a homegrown family-based business with an incredibly passionate team. Whether you work in our beautiful stores, head office or in our warehouse, Wallace Cotton is a lovely place to be. Working together, we love creating beautiful designs and delivering exceptional customer service.

We are proud of our supportive, friendly and inspiring work culture and care about our customers, our people and the planet.

We look forward to meeting you.

  • If you would like to express your interest in a future career with Wallace Cotton we'd love to hear from you.

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  • About us

    Wallace Cotton are a family-owned business creating beautiful nightwear and bed linen collections, inspired by nature and designed for easy living and thoughtful gifting. We have an incredibly passionate team that love working together to create beautiful designs and deliver exceptional customer service. We care about our customers, our people and the planet.

    About the role

    We have a fantastic opportunity for someone to join our team as the Store Manager of our stunning London store. In this role, you will be responsible for the day-to-day operations of the store including team leadership and store management responsibilities while continuing to offer exceptional customer service to our much-loved clientele.

    Key Responsibilities include, but are not limited to:

    Leadership

    -Recruitment of team members, including onboarding, with support from the Retail Manager

    -Providing effective communication between Head Office and the team

    -Team coaching including on-going training, mentorship and regular catch ups

    -Motivating the team to achieve goals and sales targets

    Store Management

    -Management of the team roster to ensure adequate staffing levels

    -Implementing and maintaining displays and merchandising as directed by VM Manager

    -Undertaking a ‘daily walk-through’ in the store

    -Management of stock control, including replenishment and stocktaking daily

    Customer Service

    -Providing and implementing a consistent and exceptional level of customer service

    -Provide a confident approach to all customer queries via phone, email or in person

    -Creating a welcoming and exceptional in-store environment for both customers and the team

    -Having in-depth product knowledge to add value to the customer’s in-store experience

    -Keeping updated with promotional materials for all in-store promotions

    About you

    You will have a natural ability to lead and motivate others and your customer focus goes without saying. Your professional attitude and ability to build and maintain strong relationships with both your team and your customers will hold you in good stead to succeed in this role.

    An interest in the homeware industry and interior design is definitely a plus!

    Previous management experience within the retail sector would be advantageous.

    Why Wallace Cotton?

    We are a business who is passionate about delivering beautifully designed products, as well as being just as passionate about our people. We can offer you a competitive wage, amazing staff discounts, monthly bonuses, a generous incentive scheme & a supportive team culture. To top it off, everyone gets a day off on their birthday!

    Next steps

    If this sounds like the role, and more importantly, the environment for you please apply via email today, and include your CV and a cover letter explaining why you would love to be part of the Wallace Cotton family.

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  • At Wallace Cotton we strive to delight our customers with outstanding customer service and beautiful products. At the heart of this customer service are our friendly, knowledgeable staff who are in the front line of presenting the Wallace Cotton brand to the world.

    We are currently looking for an Assistant Manager in our beautiful Wellington Store. This is a full time position.

    If this sounds like the role for you then we would love to hear from you!

    • Utilise your leadership skills

    • Be part of a dynamic, fast growing New Zealand company

    • Competitive remuneration

    Some of the attributes we are looking for in an Assistant Manager:

    •A willingness and strong desire to achieve your goals

    •Going above and beyond to offer exceptional customer service and the wow! factor

    •Communicating and delivering the Wallace Cotton brand values

    •A desire to be accountable for the success of your store

    •Support and work effectively with the store manager

    •Able to manage time efficiently and productively

    You must be well presented and have retail experience.

    Wallace Cotton will provide you with a professional and open environment to work in, with great staff and products! We offer staff discount and monthly bonuses.

    If this role sounds like you, send your CV and covering letter to our Retail Manager Michele,

    michele@wallacecotton.co.nz.

    You can also have a look at our website for more information on us www.wallacecotton.com

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