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All our products are designed and produced with great care.
We hope you will love them but if for any reason you do not, return them unused within 30 days of purchase and we will refund or exchange them, no questions asked.

Goods are returned to Wallace Cotton at your own expense, however, if goods are faulty we will credit the cost of the postage to your account.

A returns form is attached to the receipt enclosed with your order.
Click here to follow our returns procedure.
NZ: Delivery fee is $8 for ALL orders and will be delivered via courier.
Orders placed before 3pm Monday to Thursday will be delivered the following day to North Island addresses (excluding rural) and within 2 days to the South Island.
All orders can be delivered to rural addresses and PO Boxes.

AUSTRALIA: Delivery fee is AU$10 for ALL orders and will be delivered by Toll Express Couriers.
Prices are not a direct currency conversion as a portion of the courier cost is allowed for in the product price.
Australian delivery will be made within 4-5 working days.
For PO BOX addresses, delivery will be made by Australia Post and may take up to 10 working days.

INTERNATIONAL:
Delivery fee is NZ$15 for all orders and will be delivered by your local postal network.
Prices are not a direct currency conversion as a portion of the courier cost is allowed for in the product price.
Orders may incur import charges, duty and tax, to be paid by the recipient
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  Does The Job (Sep 20, 2012)

Would recommend - yes

Will do the job but quite different colours to the picture

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  Makes My Heart Sing (Feb 27, 2012)

Would recommend - yes

A door stop to make my heart sing (instead of the nearest heavy thing to keep the door open!). As always awesome service. Love the intense colours. Unfortunately, before I use it, I have to do a bit of sewing at the end of the zipper as it doesn't have the bit that stops the zip from zipping off! Hopefully this is a one off as usually the quality of WC is spot on.

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  Looks Great, Love The Colours (Jun 29, 2011)

Would recommend - yes

Hard to fill perfectly

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